Generalist Advice Information and Support Services

'The Service' will provide advice across, but not limited to, the areas listed below by a range of methods which include: online, face to face, telephone and mail. Welfare benefits, such as benefit eligibility and representation at appeals tribunals. Money and debt, such as benefit entitlement, income assessments, debt prioritisation, creditor negotiation and legal assistance. Employment, such as statutory and contractual rights, dismissal and redundancy. Housing, such as housing debt, housing costs and housing legislation. Family or personal, such as death and bereavement, change of name and adoption, divorce or separation, children and young people. Legal, such as legal proceeding…

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