What the buyer wrote
Including but not limited to: - Full review of contract spend to identify efficiencies and savings - Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and simplifying how we do things - Review of cyber security spend to ensure value for money and get comparison to other local authorities in terms of planned activity - Support and guidance around our emerging AI Centre of Excellence - Inform development of future Customer Service operating model, including procurement of new telephony platform and optimisation of the service
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- global research/advisory
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Where
- in London
- Kind of work
- Cyber security, Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.