Greater Anglia Shared Services - Customer Experience and Delay Repay
What the buyer wrote
Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Company (TOC) Greater Anglia (GA) for Customer Experience and Delay Repay Shared Services. The Customer Experience service includes but not limited to, back-office processing, telephony, business fulfilment and reporting.
Details
- What the buyer calls it
- Greater Anglia Shared Services - Customer Experience and Delay Repay
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Kind of work
- Marketing, advertising and communications
Who the buyer named
Selina Birdi was the named contact on this notice.