Help to Buy Customer Research
What the buyer wrote
There are two projects to consider: • Mystery shopping • Baseline Customer Survey Mystery shopping project: Information about the Help to Buy: Equity Loan must be clear, fair and not misleading. We expect customers to have a good understanding of the financial commitment that they are making when they apply for an equity loan. Homebuyers get Help to Buy through our agents and registered homebuilders (who must comply with our advertising requirements). They may also consult a financial advisor or mortgage broker before they apply for the equity loan. This mystery shopping exercise is to understand what information homebuyers are receiving when they enquire about Help to Buy. Is th…
Details
- What the buyer calls it
- Help to Buy Customer Research
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 2 Jan 2021
- Work ends
- 2 Jan 2022
Who the buyer named
The buyer published a contact address on this notice.