Helpdesk systems and support (IS and Facilities)
General Medical Council (GMC)services
What the buyer wrote
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Helpdesk systems and support (IS and Facilities)
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 3 Jan 2017
- Work ends
- 2 Jan 2020
- Kind of work
- IT support and managed services
Who the buyer named
The buyer published a contact address on this notice.