What the buyer wrote
The Bulk Scan service ensures Citizens unable or unwilling to access HMCTS services via digital channels continue to be able to obtain access to justice. The supplier will provide an ongoing Bulk Scan service to support processes requiring service users to submit original documentation as part of ongoing cases and to support vulnerable users who cannot or will not access digital services. This service supports the scanning of original documentation and provides vulnerable users, who cannot access digital services, access to justice whilst reducing the administrative burden of manually handling data. Contract awarded for 2 years with 2 1 year extensions available.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- HMCTS Bulk Scanning and Off-Site Mailroom Service
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Kind of work
- Professional services
Who the buyer named
The buyer published a contact address on this notice.