What the buyer wrote
HMRC's Customer Communication requirements are split into three distinct categories and the procurement aggregates all of them under one services agreement: Document Design, Composition and Control. HMRC currently owns the design of documents in-house within its Digital Services team and has a desire to eventually take ownership of all composition activity (composition for bulk printing is currently performed by a third party supplier) and channel control services. The solution will need to allow us to streamline the processes, so that form / letter creation and change is materially quicker and cheaper and allows us to create outputs capable of delivery to customers through the channel of …
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Awarded to
Details
- What the buyer calls it
- HMRC Customer Communication Services
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 14 Dec 2016
- Work ends
- 13 Dec 2019
Who the buyer named
The buyer published a contact address on this notice.