What the buyer wrote
The HMRC Digital Strategy underpins our vision for the type of organisation we want to be and sets out how we will redesign our services to become a digital organisation. HMRC is a customer-focused delivery organisation and fully intends to meet the Government Standards for designing digital services to meet user needs as outlined by the Government Service Manual. User recruitment is a core part of User research, and forms part of our long term strategy of making tax digital. HMRC need to recruit users for research, both individuals and business customers (small, medium and large) that use or may need to use HMRC's services. We particularly need users outside the UK to enable us to concentr…
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Awarded to
Details
- What the buyer calls it
- HMRC Sugar CRM
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 28 Apr 2019
- Work ends
- 28 Apr 2020
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.