What the buyer wrote
As part of the Governments Digital by Default Agenda, HMRC intends to award a contract with a research agency to undertake the recruitment of ‘customers’ to take part in the programme of user research. The agency’s role is to recruit participants to an exact specification, ensuring the customers recruited reflect different profiles to reflect a wide range of customers across the UK. The purpose of this recruitment is for HMRC to test its latest digital services on the participants to ensure the system is fit for purpose and to improve the system before it goes live to the general public. The digital services are for two types of customer: Individuals and Businesses and as such the agency…
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Awarded to
Details
- What the buyer calls it
- HMRC User Research Recruitment
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2015
- Work ends
- 31 Mar 2016
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.