Hosted Skype for Business Unified Communications,Contact Centre and SIP Trunks (RM1045 Network Services-Lot10)
What the buyer wrote
Folkestone and Hythe District Council is currently going through a process of Digital Transformation to facilitate a flexible working culture. A strategy for cloud based telecommunications infrastructure has now been approved, using Skype for Business (SfB) and the next steps are to design and procure a suitable omni channel contact centre. The expectation is that the hosted solution will: Provide an affordable replacement for the ageing and end-of-life Alcatel system; Support mobile and flexible working by bringing together telephony, video conferencing and instant messaging; Provide functionality that moves with the user - accessible via a laptop, desktop, tablet or smart phone; Red…
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Awarded to
Details
- What the buyer calls it
- Hosted Skype for Business Unified Communications,Contact Centre and SIP Trunks (RM1045 Network Services-Lot10)
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 5 Nov 2018
- Work ends
- 4 Nov 2023
- Kind of work
- Software development, Management consultancy
Who the buyer named
Mhairi Richards was the named contact on this notice.