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Hosting, Support and Maintenance of Ofwat and Open Water websites and research and refresh for Ofwat

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What the buyer wrote

Hosting - this element of the contract includes a secure hosting environment, firewall and quarterly vulnerability scanning for both sites. Maintenance - this element covers all updates and fixes to the WordPress core system and any associated plug-ins on the sites. There will be a daily backup and synchronising of uploaded media and other digital assets and weekly web server image snapshots. Support - this element covers telephone and email support, content changes and uploads where needed and minor site adjustments. Support calls should be acknowledged within one hour of being raised, with a reasonable update given within four hours. If the call cannot be resolved within one working da…

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Awarded to

JBi Digital£90kends (27 Feb 2022)

Details

What the buyer calls it
Hosting, Support and Maintenance of Ofwat and Open Water websites and research and refresh for Ofwat
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
5 Feb 2020
Work ends
27 Feb 2022

Who the buyer named

Lena Cluxton was the named contact on this notice.

procurement@ofwat.gsi.gov.uk