Household customer research into retail competition
What the buyer wrote
The survey will cover the 16 water companies in England and is scheduled for completion by 29 July 2016. Each of the water companies is different but they broadly fall into two categories. - Although we will be reviewing the past research on household customer views on competition, we expect the contractor to add their own knowledge and experience to this analysis. - The design of the deliberative and quantitative research will need to be developed with the Ofwat team. There may also be engagement with other organisations and their contractors in order to ensure the research reflects a wider range of views, in particular CCWater, the Institute of Customer Service and Which?. This is to he…
Details
- What the buyer calls it
- Household customer research into retail competition
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 8 Feb 2016
- Work ends
- 29 Jul 2016
- Kind of work
- Cyber security, Research, evaluation and insight
Who the buyer named
Lena Cluxton was the named contact on this notice.