Household Customer Research into Retail Competition

The survey will cover the 16 water companies in England and is scheduled for completion by 29 July 2016. Each of the water companies is different but they broadly fall into two categories. Key Tasks We expect that responses to the ITT will consider based on their experience how the objectives may best be delivered. Inevitably there are interactions with other aspects of our analysis and the responses we get to the call for evidence and others’ research. The draft terms of reference for the overall project that has been issued by Ofwat for comment, the call for evidence issued to stakeholders and the initial list of potential market models and scenarios will be available on Ofwat’s …

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