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Provision of On Train Wi-Fi maintenance and software support

Northern Trains LimitedYorkshire and The Humber
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What the buyer wrote

This contract covers the provision of On Train Wi-Fi (OTW) System Availability via an X6i router and Passenger Access Points in each train vehicle. The OTW is important to Northern's customers for utilising Wi-Fi on-board however it is also needed for a range of other critical services including Closed Circuit Television (CCTV), Electronic Point of Sale (EPOS), Remote Condition Monitoring (RCM), and Passenger Information System (PIS) that are required to operate the trains in passenger services in line with ORR regulations. The agreement covers provisions of supplying/ overhauling/ maintaining the hardware that was installed across the 260 units however the largest proportion of ongoing cost…

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Awarded to

Icomera UK Limited£8.5mends (31 Mar 2027)

Details

What the buyer calls it
Provision of On Train Wi-Fi maintenance and software support
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Work starts
29 May 2025
Work ends
31 Mar 2027
Where
in Yorkshire and The Humber

Who the buyer named

Robin Horsman was the named contact on this notice.

Robin.Horsman@northernrailway.co.uk