IDOX support & Maintenance (For VEAT notification purpose only)
What the buyer wrote
The Council is looking to contract for Support & Maintenance services ONLY for its existing IDOX system. The Council has perpetual licenses to use the IDOX System. The requirement is solely to contract for ongoing support & maintenance of the IDOX system to enable the council to access fixes, patches and new versions which is only available via IDOX. This is not a contract to procure a system, it is to support the system the council already owns in perpetuity. Competition is absent for technical reasons and the protection of exclusive rights-, in relation to Intellectual Property Rights (source code), IDOX do not allow 3rd parties to provide support & maintenance of Intellectual Property.…
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- IDOX support & Maintenance (For VEAT notification purpose only)
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Work starts
- 30 Oct 2017
- Work ends
- 29 Oct 2021
- Kind of work
- Technology and digital
Who the buyer named
Zoe Nichols was the named contact on this notice.