Implementation and Design of Enterprise Technologies in Tomorrow's Yorkshire
What the buyer wrote
The procurement is for the envisioning, design, delivery and support of an integrated enterprise solution to enable the End-to-End Services and the Target Operating Model as further described in the procurement documentation and associated services that enable the delivery of all services right first time including: -CRM and case management; -Document management -Smart Booking and scheduling, -New Ways Of Working/Mobile working; -Digital services for customers (including web-portal, web-chat and tablet/smartphone apps/re-rendered web portal) -Texting solutions -Reporting (MI/BI) -Enterprise Application Integration (EAI) -Housing Management -Asset Management and potentially: -HR/Payroll -Acco…
Details
- What the buyer calls it
- Implementation and Design of Enterprise Technologies in Tomorrow's Yorkshire
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Work starts
- 5 Aug 2018
- Work ends
- 6 Mar 2030
Who the buyer named
Lorna Baker was the named contact on this notice.