What the buyer wrote
The Department for Transport intends to directly award a contract for the continued provision of claims handling services for Industrial Disease Claims received from former employees of British Railways Board to the incumbent supplier. This decision is made in accordance with the Procurement Act 2023, Schedule 5, Paragraph 7, which permits direct award where a change of supplier would result in disproportionate technical difficulties and operational disruption. The cost of handling the current portfolio of claims received on or before 31st October 2025 has already been paid in advance to the current supplier, covering the full lifecycle from registration to closure. Transitioning to a new s…
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Awarded to
Details
- What the buyer calls it
- Industrial Disease Claims Handling - TRGF3153
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Work starts
- 3 Nov 2025
- Work ends
- 3 Nov 2028
- Where
- in London
Who the buyer named
The buyer published a contact address on this notice.