Information, Advice & Guidance (IAG) and Advocacy

For the avoidance of doubt this is not a Call for Competition - this is to initiate a soft market testing process. Commissioners from Staffordshire County Council are exploring the potential to create a single point of access for the provision of Information, Advice and Guidance (IAG) and Advocacy services for individuals across Staffordshire. Commissioners are seeking to explore the potential for an integrated approach to the coordination and delivery of a range of statutory services outlined below. This is to include a single point of access that enables effective referral of individuals to the appropriate support or service required. The services we are considering as part of the integrat…

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