Information Technology Service Management (ITSM) Solution
Rotherham Borough CouncilYorkshire and The Humber
What the buyer wrote
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
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Details
- What the buyer calls it
- Information Technology Service Management (ITSM) Solution
- How they are buying
- The buyer did not say
- Where
- in Yorkshire and The Humber
- Kind of work
- IT support and managed services
Who the buyer named
The buyer published a contact address on this notice.