Integrated Housing Management Solution and Associated Services
What the buyer wrote
The contracting authority is a housing society and wishes to procure a new fully integrated housing management solution and associated services that enable the delivery of excellent services right first time including: • CRM • repairs management • mobile working • digital services for customers (including web-portal, web-chat and tablet/smartphone apps/re-rendered web portal),. The preferred bidder is expected to be a prime contractor than can supply a solution that is customer-centric with sophisticated customer relationship management (CRM) capabilities, and allow colleagues to work when mobile (off-line as well as online) from any location. It will have a customer, tenancy and proper…
Details
- What the buyer calls it
- Integrated Housing Management Solution and Associated Services
- How they are buying
- The buyer did not say
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 8 Jan 2018
- Work ends
- 7 Jan 2025
- Kind of work
- Technology and digital, Housing management and repairs
Who the buyer named
Merlin Housing Society was the named contact on this notice.