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SQM Services from 1 October 2022

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What the buyer wrote

The Legal Aid Agency (“LAA”) invited Applicants to tender for a concession contract (“Contract”) to administer the LAA’s Specialist Quality Mark (“SQM”), from 1 October 2022. The SQM is the LAA’s organisational quality standard designed to ensure that Legal Services Providers are well run and provide good client care. The SQM gives assurance regarding the quality of advice in several ways which, whilst not direct measures of quality are fundamental to reliable delivery of a quality service and therefore are fundamentally important to the delivery of legal aid services. Compliance with the SQM, or equivalent standard (e.g. Lexcel), is a requirement for Legal Services Providers that have, or a…

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Details

What the buyer calls it
SQM Services from 1 October 2022
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services

Who the buyer named

The buyer published a contact address on this notice.

civiltenders@justice.gov.uk