What the buyer wrote
1 x GOLD maintenance support package This GOLD maintenance support package contains allowances for labour and travel costs, provides a DVLA Dedicated Free Phone Technical support helpline, , 2 Planned Preventative Maintenance visits, and guaranteed next day site attendance (office hours, Mon-Fri excluding Bank Holidays) to provide a measurable level of service. The contract will be for one year of support & maintenance service for the tool.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- ISensorium Support & Maintenance
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 11 Sep 2017
- Work ends
- 11 Sep 2018
- Kind of work
- Cloud, hosting and infrastructure
Who the buyer named
Jeremy Bunce was the named contact on this notice.