What the buyer wrote
Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- IT Help Desk Outsourcing
- How they are buying
- The buyer did not say
- Where
- in London
- Kind of work
- IT support and managed services
Who the buyer named
Mayank Vyas was the named contact on this notice.