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IT Service Management Contract Provider for Further Education

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What the buyer wrote

The College is seeking proposals from experienced and qualified providers for the delivery of an IT Service Management contract. The College intends to initiate the contact on the 1st August 2019. This will provide 1 months overlap of support contacts to ensure a robust knowledge transfer process. The incumbent ITSM contract expires on the 3rd September 2019. The College is looking for the following key services to be integral to the ITSM contract:- • Service Desk & Technical Support: Service Integration and Management (SIAM) function where the ITSM provider will provide a managed Service Desk facility to provide a single-point of contact for NCHSR staff ( less than 100 ) • In…

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Details

What the buyer calls it
IT Service Management Contract Provider for Further Education
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 Jul 2019
Work ends
31 Jul 2020

Who the buyer named

George Szymczak was the named contact on this notice.

george.szymczak@nchsr.ac.uk