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IT Service Management

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What the buyer wrote

The Police ICT Company Limited ('the Authority') intends to procure and manage an IT Service Management (ITSM) capability from a Potential Provider which may service the ITSM needs of the broader law enforcement and emergency services communities. The first major organisation to use this service will be the Forensics Capability Network (FCN). The solution procured by the Authority will offer a broad ITSM capability to deliver the breadth of requirements across the potential user community, however the services delivered for each customer, whilst harmonised to the greatest extent possible to deliver best value for all stakeholders, will need to be flexible such that it may be tailored to mee…

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Awarded to

CACI Ltd£2.7mends (31 Mar 2023)

Details

What the buyer calls it
IT Service Management
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
13 Sep 2020
Work ends
31 Mar 2023

Who the buyer named

Alexei Lambley-steel was the named contact on this notice.

alexei.lambley-steel@emscu.pnn.police.uk