What the buyer wrote
The University of Bristol is looking to procure an IT Service Management toolset to support the delivery of IT services to the university's staff and student community. The solution will deliver stability and longevity to support university's maturity roadmap, which will focus on the improvement of our ITSM working practices. All requirements unless stated, must be ‘out-of-the box’ (OOTB) or UoB configurable with the right training and support materials. They must not require coding or development or be reliant on professional services. The chosen solution must have the ability to provide out of the box workflows for the following processes which are aligned to ITIL best practice: • Incid…
Details
- What the buyer calls it
- IT Service Management (ITSM) System
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- goods
- Where
- in the South West
- Kind of work
- Cloud, hosting and infrastructure
Who the buyer named
The buyer published a contact address on this notice.