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The Crier

IT Service Management Solution

The Riverside Group LimitedNorth Westservices
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What the buyer wrote

The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.

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Details

What the buyer calls it
IT Service Management Solution
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Where
in the North West

Who the buyer named

The buyer published a contact address on this notice.

procurement@riverside.org.uk