IT Service Management tool (ITSM)
What the buyer wrote
Places for People (PfP) seeks to acquire and implement an industry-leading IT Service Management (ITSM) platform that meets both current and future business requirements. PfP currently operates an in-house service management platform, LogIT, which is no longer capable of supporting growing business needs. The existing system lacks essential capabilities, including automation, integration, service catalogue visibility, configuration management, analytics, and knowledge management. Integration with existing tools and platforms including but not limited to Intune, Entra ID, Active Directory, Observability (LogicMonitor) and compatibility with a market leading ITAM solution. Implementation of mo…
Details
- What the buyer calls it
- IT Service Management tool (ITSM)
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Kind of work
- Software development, Cyber security
Asking a question
The buyer published a contact address on this notice. Questions closed on 27 Feb 2026, 17:00 GMT.
purchasing@placesforpeople.co.uk
Above threshold you will be asked for a PPON and a share code when you bid. Getting one takes about half an hour, once.