What the buyer wrote
This tender is for the provision of an IT Service Management (ITSM) Toolset, covering ITSM processes and functions with a supporting strategic vendor partnership to assist in its implementation and development. The toolset should, as a minimum: - Be modern and up to date; - Be flexible and easy to use; - Support self service (including social capabilities); - Support mobility (easily used on mobile devices for field team/customers); - Support ITIL based service management / provision; - Have a powerful workflow engine (platform as a service capability); - Include dynamic reporting functionality; - Have a clear development roadmap. To express an interest in this tender please click…
Details
- What the buyer calls it
- IT Service Management Toolset
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 11 Jan 2016
- Work ends
- 10 Jan 2020
- Kind of work
- Software development
Who the buyer named
Steven Carter was the named contact on this notice.