IT Service Support Management (ITSSM) Toolset
What the buyer wrote
The objective of this tender exercise is to source a supplier to deliver an enterprise IT Service Support Management (ITSSM) toolset preferably, but not exclusively, as a Software as a Service (SaaS) solution to The National Archives (TNA), providing a replaced and extended service with the aim of adding modern on-demand cloud services ensuring they are efficient and highly available. 1 Our aim is to replace our internally hosted legacy ITSSM tool with a modern, more flexible solution that integrates with our technology infrastructure, supports our best practice methodologies and that delivers real benefits to our staff. TNA intends to award a contract for an initial period of 3 years,…
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Awarded to
Details
- What the buyer calls it
- IT Service Support Management (ITSSM) Toolset
- How they are buying
- The buyer did not say
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 6 Mar 2017
- Work ends
- 5 Mar 2020
- Kind of work
- Software development
Who the buyer named
The buyer published a contact address on this notice.