ITQ for the provision of an IT Service Management Tool
What the buyer wrote
ITQ for the provision of an IT Service Management Tool Sandwell Metropolitan Borough Council (the Council) is seeking quotations from potential providers for the provision of an IT Service Management Tool (ITSMT). The Council's IT department provide support to approximately 4500 users and have about 4000 end points to support. The Council's IT environment is mainly built up using the Microsoft stack. A project to implement Citrix across the authority is already underway. Potential providers of ITSMT software must be able to demonstrate that their application can meet the Council's requirements to increase efficiencies and improve customer service. …
Details
- What the buyer calls it
- ITQ for the provision of an IT Service Management Tool
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 1 Dec 2017
- Work ends
- 30 Nov 2020
- Kind of work
- Software development, Website design and development
Who the buyer named
Ellen Painter was the named contact on this notice.