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ITQ for the provision of an IT Service Management Tool - AWARD

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What the buyer wrote

ITQ for the provision of an IT Service Management Tool Sandwell Metropolitan Borough Council (the Council) is seeking quotations from potential providers for the provision of an IT Service Management Tool (ITSMT). The Council's IT department provide support to approximately 4500 users and have about 4000 end points to support. The Council's IT environment is mainly built up using the Microsoft stack. A project to implement Citrix across the authority is already underway. Potential providers of ITSMT software must be able to demonstrate that their application can meet the Council's requirements to increase efficiencies and improve customer service. …

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Awarded to

House-on-the-Hill Software Ltdends (30 Nov 2020)

Details

What the buyer calls it
ITQ for the provision of an IT Service Management Tool - AWARD
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Work starts
1 Dec 2017
Work ends
30 Nov 2020

Who the buyer named

Carole Le Roux was the named contact on this notice.

carole_leroux@sandwell.gov.uk