What the buyer wrote
Following a further Competition using the CCS Framework: RM1054 Lot 2 a contract was awarded for a system to support IT Service Management (ITSM) for the IM&T Service Desk and teams that provide IT service management on an operational basis.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- ITSM – Service Desk Tool
- How they are buying
- The buyer did not say
- Type
- goods
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2016
- Work ends
- 31 Mar 2021
- Kind of work
- Software development, IT support and managed services
Who the buyer named
Peter Hamilton was the named contact on this notice.