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ITT For the Provision of a Core Telephony and Contact Centre Solution

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What the buyer wrote

RBH is embarking on an exciting and ambitious journey to transform how we operate and deliver services to our customers. In order to support and deliver this transformation 'digital' will be at the forefront and technology a key enabler. Fundamental to the delivery of the 'Digital Transformation' programme is a fit for purpose and fit for use unified communications solution that will support the society on a number of key principles built around an "Anywhere Operations" model. This is to support RBH in their move away from a traditional office based working model to "SMART working" were our employees, hardware and customers can be anywhere. As such the platform should deliver enhanced collab…

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Details

What the buyer calls it
ITT For the Provision of a Core Telephony and Contact Centre Solution
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Where
in the North West

Who the buyer named

Stephen Camm was the named contact on this notice.

rbh.procurement@rbh.org.uk