ITT for the Provision of Out of Hours, Scheduled and Overflow Contact Centre Services
What the buyer wrote
Working in partnership with Accent and its other agencies to enable delivery of its corporate strategy in an efficient manner, Accent are looking for a single Contractor to deliver high quality comprehensive Out of Hours Contact Center Services. Including but not limited to: Out of Hours Contact Center Call Handling, Planned / Scheduled call handling Overflow Call Handling The successful Contractor will have an experienced skill set and a proven track record of providing a similar out of hours contact center provision. A combination of key proposals for service delivery, strong quality offerings, and contract management alongside keen commercial pricing are fundamental parts of this contract…
Details
- What the buyer calls it
- ITT for the Provision of Out of Hours, Scheduled and Overflow Contact Centre Services
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
Who the buyer named
Mrs J Jenkins was the named contact on this notice.