What the buyer wrote
Thurrock Council currently has a Mitel IP telephony solution that supports the council sites and a number of third parties. The solution consists of Thurrock owned onsite hardware, with a resilient backup instance in a remote data centre. The platform is supported by a third party organisation. The Mitel platform connects into a resilient SIP trunking service. The diagram within the main ITT document provides a high level view of the setup. This should be taken as guidance only as it does not show the contact centre and the backup datacentre is planned to move to Southend within the Thurrock Council WAN domain. Connections into the resilient SIP service will then be from Civ…
Details
- What the buyer calls it
- ITT Telephony Support
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 1 Dec 2018
- Work ends
- 30 Nov 2021
- Kind of work
- Cloud, hosting and infrastructure
Who the buyer named
Margaret Gozna was the named contact on this notice.