Ivanti Service Management (previously HEAT) Support Renewal
Maritime & Coastguard Agencyservices
What the buyer wrote
Ivanti Service Management is used by the ICT Service Desk to log, monitor and manage the workflow of the IT support calls logged by the business in support of staff across all areas of the agency.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Ivanti Service Management (previously HEAT) Support Renewal
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 14 Jul 2018
- Work ends
- 31 Mar 2019
- Kind of work
- Software development, IT support and managed services
Who the buyer named
Amanda Dunbar was the named contact on this notice.