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KMCIT-099 Service Management and User Portal

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What the buyer wrote

To further increase the ability for end users to be able to self-serve and IT professionals and partner agencies to suitably manage Requests, Incidents and Problems and Change Kirklees council are looking for a suitable Service management software and User Portals. Service management Software comprising: Incident management, Request management, Problem Management, Change management, User Portal and Implementation and Training.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Alemba£114.2kends (31 Mar 2024)

Details

What the buyer calls it
KMCIT-099 Service Management and User Portal
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 Mar 2019
Work ends
31 Mar 2024

Who the buyer named

Mark Gilchrist was the named contact on this notice.

mark.gilchrist@kirklees.gov.uk