LBWF Neighbourhood & Environment IT System Replacement (CCS RM6259)
What the buyer wrote
This procurement is seeking to replace the existing 'Community Protection & Regulatory Service Software'. This software is currently utilised by the Neighbourhoods and Regulatory Services departments within the Neighbourhoods and Environment directorate. The purpose of the transformation is to procure a modern user-friendly and intuitive solution that will enhance user experience for clients, residents, and staff by providing real-time case and request status updates, efficient management through workflows and automation where possible, and improved integration with other systems. The programme will also involve launching a customer self-service portal. We have taken a user-centric approach …
Details
- What the buyer calls it
- LBWF Neighbourhood & Environment IT System Replacement (CCS RM6259)
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Where
- in London
- Kind of work
- Website design and development, Management consultancy
Who the buyer named
Waltham Forest was the named contact on this notice.