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Live Service & Service Desk Implementation Partner Phase 1 - Discovery

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What the buyer wrote

The Foreign & Commonwealth Office. As of 01/09/20 The Foreign, Commonwealth & Development Office. This contract was tendered and awarded via CCS's Digital Outcomes and Specialists framework agreement (DOS), RM1043.6. Discovery and Transition Planning exercise to support the FCO in 1) documenting its existing ICT landscape across the FCO/DFID founding bodies; and 2) assist the FCO/DfID in understanding options on a migration pathway to merge the service desk/service management organisations of both ICT organisations (setting out interim transition states). The FCO does not have available skilled resources to conduct a Discovery, Gap Analysis & Options Appraisal of its Service Man…

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Awarded to

Cgi IT UK Limited£137.2kends (19 Jan 2021)

Details

What the buyer calls it
Live Service & Service Desk Implementation Partner Phase 1 - Discovery
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
18 Oct 2020
Work ends
19 Jan 2021

Who the buyer named

The buyer published a contact address on this notice.

commercial.smi@fcdo.gov.uk