Low Code Customer Experience Platform (Cloud Based)
What the buyer wrote
The City of Doncaster Council (the Council) has recently approved its new Customer Experience Strategy 2023 - 2026, this strategy seeks to further improve and modernise the experience of Doncaster residents when contacting the Council, including increased digital access. The Council has recently conducted a market assessment to gain an understanding of the current market and this engagement has helped to establish the following specification in order to ensure the Council’s outcomes for the provision of its Customer Experience Management are supported and achieved over the life of this contract. Therefore, the Council invites bids to be submitted by suppliers who can supply the Council with …
Details
- What the buyer calls it
- Low Code Customer Experience Platform (Cloud Based)
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in Yorkshire and The Humber
- Kind of work
- Technology and digital
Who the buyer named
Paul Beales was the named contact on this notice.