Making Tax Digital for Individuals (MTDi): Co-design with Individuals research for Process Transformation

Assignment under the Market Research MR130001 Agreement Contract. The government is committed to reducing burdens for taxpayers and building a transparent and accessible tax system fit for the digital age. HMRC's vision is for a personalised service designed around our customers’ specific needs, built on digital tax accounts and making better use of data (including the data HMRC already holds). MTD will transform HMRC's interaction with customers, growing voluntary compliance through the use of digital tools. By 2020, HMRC aims to be interacting digitally with all taxpayers. The overarching business objective for Making Tax Digital (MTD) is to drive radical process transformation across H…

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