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The Crier

Managed Services for Business Solutions

Royal Berkshire Fire AuthoritySouth EastservicesFramework
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What the buyer wrote

A maintenance and support contract is required for the DS3000 Integrated Communications Control System (ICCS) used by the Thames Valley Fire Control Service. The maintenance and support contract will be required to cover both the server installation which provides the service to the Control room and the client desktop appliances which are utilised in the control room. The DS3000 ICCS is a safety critical system, key to delivering an efficient call handling, mobilisation and incident support function to the Thames Valley Fire Control Service as part of its response to ‘999’ and other ‘emergency’ calls. The contract must provide for the rectification of both hardware and software faults affect…

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Details

What the buyer calls it
Managed Services for Business Solutions
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Framework
Yes: joining it lets you bid for call-offs without a new tender each time
Where
in the South East

Who the buyer named

Moses Kuria was the named contact on this notice.

KuriaM@RBFRS.co.uk