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Master Customer Journey: I am a small business owner and need an additional pair of hands

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What the buyer wrote

Assignment under the Market Research Framework MR130001. This contract is for the recruitment of customers to participate in qualitative research. The research will look to understand customer's experiences of taking on additional staff, and explore opportunities for improvement. This will enable us to improve our services for customers.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Ipsos Research Ltd£11.5kends (1 Dec 2017)

Details

What the buyer calls it
Master Customer Journey: I am a small business owner and need an additional pair of hands
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Suitable for small firms
The buyer says yes. What that is worth
Work starts
2 Oct 2017
Work ends
1 Dec 2017

Who the buyer named

Khateja Salajee was the named contact on this notice.

Khateja.Salajee@hmrc.gsi.gov.uk