Master Customer Journey: I have experienced a change in income or hours or taken on an additional job
What the buyer wrote
Assignment under the Market Research Framework MR130001. This contract is for the recruitment of customers to participate in qualitative research. The research will look to understand customer's experiences of a change in income or hours, or taking on an additional job, and explore opportunities for improvement. This will enable us to improve our services for customers.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Master Customer Journey: I have experienced a change in income or hours or taken on an additional job
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 4 Jul 2017
- Work ends
- 13 Oct 2017
- Kind of work
- Research, evaluation and insight
Who the buyer named
e.procurement@hmrc.gsi.gov.uk was the named contact on this notice.