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MediaClave Jet servicing at Weybridge and Newcastle

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What the buyer wrote

The Contractor shall provide "Bronze" service cover for the Equipment, which shall include the following: - Two (2) Preventative Maintenance visits per year per unit (includes replacement and fitting of filters if required). - Access to telephone support during business hours and responded to within twenty-four (24) hours of initial call. - Priority Response within twenty-four (24) hours Monday to Friday. - Provide all Hardware and Software updates as necessary. The Contractor must receive written authorisation from the Customer before implementing any chargeable hardware upgrades. - Essential Equipment modifications as determined by the Contractor shall be included within…

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Awarded to

Scientific Laboratory Supplies Limited£27.6kends (31 Oct 2023)

Details

What the buyer calls it
MediaClave Jet servicing at Weybridge and Newcastle
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
1 Nov 2020
Work ends
31 Oct 2023

Who the buyer named

The buyer published a contact address on this notice.

Erica.Collins@defra.gov.uk