What the buyer wrote
Merchant Acquiring is an essential contract from a financial perspective as it is necessary to enable residents and customers to pay the council by debit and credit card, over £100m a year is collected by the council using this contract. This service is a key part of the council's support systems, and essential for the council to be able to collect payments by card as people expect in 2026. The contract helps enable the goals set out in the Customer Access Strategy to strive to make the online customer journey accessible, user-friendly and straightforward, as customers expect to be able to pay for services online using their cards. Direct award justification This is a complex contract to re-…
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Awarded to
Details
- What the buyer calls it
- Merchant Acquiring Services
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Work starts
- 14 Oct 2026
- Work ends
- 15 Apr 2028
- Where
- in London
Who the buyer named
Mr Mohammed Negm was the named contact on this notice.