Microsoft Teams and Five9 Unified Communications Offering with associated Gamma SIP Trunks
What the buyer wrote
The service required is the implementation of a new cloud-based telephony and customer contact solution, to replace the current telephony platform with a more modern, flexible, and resilient service. This includes the configuration of Microsoft Teams Voice and Five9 for customer-facing contact centre operations & the wider Internal teams in the organisation.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Microsoft Teams and Five9 Unified Communications Offering with associated Gamma SIP Trunks
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Framework
- Yes: joining it lets you bid for call-offs without a new tender each time
- Work starts
- 14 Jan 2026
- Work ends
- 13 Jan 2029
- Where
- in London
Who the buyer named
The buyer published a contact address on this notice.