What the buyer wrote
Advanced Advisory Support Hours as needed Advisory Services 1 ea Advanced Built-in Proactive Services - Generic Administrative Included Advanced Problem Resolution Hours as needed Problem Resolution Support Included Advanced Service Delivery Management Service Delivery Management 1 ea Modern Service Management - Cloud Success Plan Generic IT Service Management Included On-demand Assessment On-Demand Assessment 1 ea On-Demand Assessment - Setup and Config Service On-Demand Assessment Included On-demand Education On-Demand Education Included Online Support Portal Administrative 20 ea Reactive Enabled Contacts Problem Resolution Support Included Webcasts as needed W…
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Awarded to
Details
- What the buyer calls it
- Microsoft Unified Support Contract
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 29 Feb 2020
- Work ends
- 27 Jan 2021
- Kind of work
- Technology and digital
Who the buyer named
Waltham Forest was the named contact on this notice.