Mini Competition for the Provision of an ITSM Toolset - AWARD
What the buyer wrote
The University installed and commissioned its current ITSM tool in 2014. At that time, the objective was to achieve a standard call logging system to meet business needs at an affordable cost. However, as the organisations service management capability has matured so has our need for a tool that can grow with us and compliment us on our journey, such that we are now looking for a new solution to meet the University's changing requirements.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Mini Competition for the Provision of an ITSM Toolset - AWARD
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 1 Nov 2018
- Work ends
- 4 Jul 2021
- Kind of work
- Software development
Who the buyer named
Natalie Love was the named contact on this notice.